Guidance and resources

Learn how to safely manage workload for the benefit of patients, yourself and your practice team, while working within the requirements of your contract.

Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.

This supports practices in developing risk mitigation measures, responding to incidents and taking the appropriate steps following an incident.

This poster explains that patients do not need to book a GP appointment to process the application of a blue badge.

This poster explains that your practice is in a state of emergency.

This poster explains that people often come to their GP to ask for information that should be provided elsewhere or is not required.

This poster explains that patients do not need to book a GP appointment if you need support for your DWP appeal.

This poster explains that patients do not need a doctor's letter to support housing applications.

We spoke to GPs about workplace stress and mental health awareness, explain how Londonwide LMCs provides support.

Our draft schedules are designed to provide a template for PCNs to fill out to set out their formal structure in a way that meets the requirements of the PCN DES.

GP locums form a vital part of the GP workforce – it is important that they are made welcome and can work safely at your practice.

Our new video explains that practice teams are still there for patients in person, online and by phone.