Guidance and resources

Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.

This supports practices in developing risk mitigation measures, responding to incidents and taking the appropriate steps following an incident.

Dealing with a complainant can be challenging enough, but it can become even more so when the complainant becomes vexatious.

Londonwide LMCs’ Patient Engagement Project was built on the principle that patient engagement is integral to high quality, sustainable general practice. The project has developed tools and resources for London GP practice teams to use for work collaboratively with their patients principally starting with their PPG. Many of us have abandoned our contact with PPGs […]

More practices are choosing to merge as a way of meeting the workforce and financial challenges GPs face. We have produced new guide to practices through this process.

This guidance will help to explain why the GP is not the correct place to get support with DWP appeals.

GPs receive frequent requests for medical letters and reports in support of housing applications, which are not contractual activity.

This guidance applies whether you are appointing GPs as partners, or in a salaried, sessional or locum capacity. Even if you have employed a GP through a locum agency, it is your responsibility to ensure that the agency has carried out all the necessary checks and has provided you with the relevant evidence the GP […]

APMS is one of the four routes available for primary care organisations (PCOs) to make provision for primary medical services to patients. Its introduction has broadened the range of potential providers from whom PCOs can commission services. PCOs may commission APMS to provide essential services, additional services, including where GMS/PMS practices opt-out, enhanced services and out-of-hours […]

These services are governed by the NHS PMS Agreement Regulations. The agreements are locally negotiated and have the ability to introduce local flexibilities not available under the GMS contract. Elements of PMS agreements are governed by the Statement of Financial Entitlements (SFE). PMS practices are able to provide enhanced services and to participate in the Quality […]

This BMA guidance provides a straightforward explanation of the registration process, to help providers determine whether they are compliant with the CQC’s essential standards, and to explain what will happen once providers are registered.   CQC registration – what you need to know – Guidance for GPs (BMA May 2012) (pdf) CQC registration – what you […]