Safe care in your practice webinar
Learn how to safely manage workload for the benefit of patients, yourself and your practice team, while working within the requirements of your contract.
Guidance and resources
Featured Resources
Safe working pack
Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.
Abuse and violent patient guide
This supports practices in developing risk mitigation measures, responding to incidents and taking the appropriate steps following an incident.
Focus on Subject Access Requests for insurance purposes – September 2019
The BMA’s guidance covers SARs and principles to follow.
CQC – notifications
Download the LMC presentation on notifications here. Helpful documents and links Forms Statutory Notifications – guidance for registered providers and managers of NHS GP and other primary medical services Nigel’s surgery 21 – death notifications
Care Quality Commission (CQC) guidance
This section will be updated on a regular basis when new guidance and other resources become available. You will find a wealth of information and links to further resources in these documents – we hope you find them useful. Who is the CQC? The Clinical Quality Commission (CQC) is an independent body that regulates health […]
Patients who wish to fly when pregnant
Patients who are over 28 weeks pregnant but less than 37 weeks (32 weeks for twins) may need a letter to fly.
GP Contract guidance
This page was created in June 2019, the PCN model schedules linked to from it were last updated in March 2023, the rest of the content remains the 2019 version. The new GP Contract was announced at the end of January 2019, having been agreed between the BMA’s GPC and NHS England. For your practice it means that […]
Patients with dental problems
Patients often contact their GP because they have a dental problem. GPs are not able to fully assess and treat dental problems.
CQC – triggers
Download the LMC presentation on triggers here.
Person-centered care
You must have care or treatment that is tailored to you and meets your needs and preferences. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 9.—(1) The care and treatment of service users must— (a) be appropriate, (b) meet their needs, and […]
CQC – fundamental standards
The CQC’s fundamental standards can be found on their website.