Outreach Clinician

• Provide an assessment of health status of residents and their dependents (adult and child) and
addressing health issues of any immediate concern.
• Appropriate assessment, triage and care provided to asylum seekers presenting with minor illness
and more complex health issues arising from the health assessment.
• Ensure residents with urgent health and/or safeguarding concerns are referred on appropriately.
• Ensure statutory safeguarding responsibilities are adhered to.
• Advocate on behalf of service users to fellow medical professionals within the NHS.
• Carry out follow up work generated from outreach sessions if required.

The role will focus on DotW’s work to deliver services for people seeking asylum based in contingency
accommodation and assist in developing best practice within DotW to provide healthcare in an outreach
setting. The service may need to adapt to meet the dynamic nature of the population.
You will work to ensure that DotW’s ethos is embedded in our services and will ensure that services have
appropriate oversight to ensure that the quality and the safety of the service remains high, with the
service user at the heart of any service offered. This will include ensuring services meet DotW and CQC
standards.

Where required, you will provide support and oversight to clinical volunteers assisting with the delivery of
health assessments, including ensuring adherence to DotW’s policies and procedures, assisting volunteers
in resolving complex cases on behalf of service users in vulnerable situations and coordinating and
prioritising casework. You will help provide a welcoming, engaging, and safe space for our broad and
diverse volunteer team, leading by example in how to communicate with volunteer colleagues and service
users.

You will draw on your experience of delivering effective advocacy on behalf of excluded groups and your
highly effective coordination and multi-tasking skills. You will lead by example when working with
volunteers and working directly on cases, demonstrating your emotional agility, tenacity, resilience,
compassion and your ability to work calmly under pressure when working with those in complex
situations, which can include managing situations of acute mental health or other medical crises,
trafficking and exploitation, violence, abuse, substance misuse, homelessness or destitution. You will be
supported to ensure that you can confidently manage your own health and safety and the health and
safety of volunteers when working with people engaging with our services, in recognition of general
elevated risks when delivering frontline services to a wide variety of people, particularly in situations
where you may occasionally be required to work alone.

DotW’s outreach service has at its heart a mobile medical unit. You will have a full, clean driver’s licence
and will be able to demonstrate your experience as a driver. You must be comfortable driving a large van
(it is long and wide, though no additional licence is essential as the vehicle is less than 3.5tn). Experience
driving minibuses or large goods vehicles is desirable.

We recognise that working in front-line roles in this sector brings people into contact with trauma
regularly. Employees need great resilience which DotW makes every effort to support. You will be joining an experienced team who will help you prioritise your work, develop your skills, and support you and your
wellbeing. You will be supported through regular line management and clinical supervision.
We also recognise that members of our services team must feel equipped and confident to manage a
wide variety of immediate and complex situations pertaining to an individual’s health and safety. All team
members responsible for directly managing and supervising DotW’s services will be supported to ensure
adequate skills in Basic Life Support and First Aid, Adult and Child Safeguarding, managing complex mental
health situations understanding and making decisions in accordance with the Mental Health Capacity Act,
supporting destitute families, developing their understanding of managing situations of homelessness,
and using trauma-informed approaches.

You will demonstrate openness, responsiveness and positive attitude in the role and possess excellent interpersonal and communication skills. You will be a self-starter who thrives on the challenge of being in a
dynamic organisation that works at home and abroad.

You will be driven to excel in your work and thrive in a fast-paced environment and supportive team that is
committed to the highest levels of personal and team performance and the delivery of high quality, personcentred healthcare services.

Those with lived experience of homelessness, migration, the asylum system or exclusion from health services are encouraged to apply.