Automatic discharge of patient following DNA

  • Template letters

The NHS Standard Contract instructs hospitals to rebook patients who miss appointments rather than automatically discharge them to their GP.

This resource forms part of our safe working pack.

This letter outlines a Trust’s obligations and makes the point that general practice faces severe capacity issues and GPs do not have time to take on additional activity which should be done in the hospital department.

Note: if you choose to share a copy of this letter with Londonwide LMCs please remove any patient identifiable information before sending it to us. Sharing patient identifiable information with the LMC is a breach of data protection legislation.