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Patient face covering exemptions

From Friday 24 July people are required to wear face-coverings in several environments including public transport, shops and supermarkets, practices may get an increase in requests from patients to provide exemption letters. Government guidance on face coverings including exemptions can be found here. Practices have a contractual and legal obligation to provide patients with copies of their medical records.  […]

Londonwide LMCs’ July 2020 Newsletter

July 2020 Newsletter Help needed to plan for current and future demands of general practice We have important work planned for the next three months that we need your help with. Please share your thoughts on current working practices via our survey. We are also grateful for the offers of help with our pending research project […]

Inclusivity and diversity in general practice

The disproportionate mortality rate from coronavirus in Black, Asian and minority ethnic (BAME) communities, as reported by Public Health England, alongside international events and awareness protests, have seen a growing and wide-ranging public discussion about racial equality in recent months. Londonwide LMCs has a strong track record of promoting equality and diversity, but there is always […]

Help needed to plan for current and future demands of general practice

We have important work planned for the next three months that we need your help with. If you work in London general practice in an area represented by Londonwide LMCs, please complete this survey and share your thoughts on current working practices. We are also grateful for the offers of help with our pending research project which […]

2020 GP Patient Survey results

Over 95% of patients who responded to the latest NHS England survey said they had confidence and trust in the last healthcare professional they saw. Over 80% of patients rated their overall experience of their GP practice as good. More evidence of the excellent job our GPs and practice teams are doing to deliver quality […]

Un-resourced work from secondary care

Practices are currently facing a significant challenge as capacity is reduced by the need to adhere to infection control measures and pent up demand from patients staying away from practices during the early stages of the pandemic has been released, with these people now seeking appointments in large numbers. Against this difficult background we are […]

Mword Issue 67 – Dr Michelle Drage’s latest update for GPs and practice teams

9 July 2020 Dear Colleague The Chancellor’s summer statement came and went yesterday with little to no benefit for primary care or health providers generally. The deafening silence about, and lack of support for, general practice ignores the fact that the effort to protect people from coronavirus has been a joint endeavour by every single person delivering […]

Online and social media – strategy, risk management, understanding and managing feedback

The latest offer in Londonwide LMCs’ free development support for practice managers, or to a nominated other member of the team who would benefit. This series of three workshops will run from 10:15am-12:30pm via Zoom on consecutive Wednesdays commencing 5 August 2020. Delegates are encouraged to attend all three workshops which will comprise a mix […]

Mword Issue 66 – Dr Michelle Drage’s latest update for GPs and practice teams

2 July 2020 Dear Colleague With the 72nd anniversary of the NHS approaching, and with the concerns most of us must all be feeling for the future of our patient-centred holistic GP model of care, it feels a wholly appropriate time to reflect on the importance of general practice to the patients and citizens to […]