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Guidance

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Resources

DWP appeals – waiting room poster

This poster explains that patients do not need to book a GP appointment if you need support for your DWP appeal.

Resources

PCN schedules

Our draft schedules are designed to provide a template for PCNs to fill out to set out their formal structure in a way that meets the requirements of the PCN DES.

Resources

How to safely engage the services of a GP locum

GP locums form a vital part of the GP workforce – it is important that they are made welcome and can work safely at your practice.

Resources

Video: How has seeing your GP changed?

Our new video explains that practice teams are still there for patients in person, online and by phone.

Resources

Video: GPs – working for patients

Our video explains how patients and GPs want the same things, but outside pressures get in the way.

Resources

Video: Managing your health this winter

Our video explains to patients the best options for getting care, including self-care and pharmacies.

Resources

Automatic prospective access to patient records

Since 31 October 2023 all practices have been contractually obliged to provide access to prospective entries for all patients.