Guidance and resources

This guidance gathers learning from our GP Support team's extensive experience and points to relevant regulatory requirements.

Learn how to safely manage workload for the benefit of patients, yourself and your practice team, while working within the requirements of your contract.

Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.

Covering the purpose of writing reflections, when to do them, how they might be written and requirements around disclosure.

Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.

This supports practices in developing risk mitigation measures, responding to incidents and taking the appropriate steps following an incident.

Dealing with a complainant can be challenging enough, but it can become even more so when the complainant becomes vexatious.

These materials help practices to build support and understanding of how they are working to meet patient needs while under unprecedented pressures.

This data shows the financial impact on practices of the decision to omit patient choice exception reporting from the indicators for the 2023/24 QOF contract.

This page collects together public and practice facing guidance around measles, including the campaign to increase mumps, measles and rubella vaccine (MMR) uptake.

This page provides background to A&G and covers how to navigate contractual and regulatory obligations in the best interest of patients.

Shared care guidelines are frequently used in the NHS to transfer work and the care of patients from secondary/tertiary care to primary care.