Guidance and resources

This guidance gathers learning from our GP Support team's extensive experience and points to relevant regulatory requirements.

Learn how to safely manage workload for the benefit of patients, yourself and your practice team, while working within the requirements of your contract.

Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.

Patients often contact their GP because they have a dental problem. GPs are not able to fully assess and treat dental problems.

Download the LMC presentation on triggers here.

You must have care or treatment that is tailored to you and meets your needs and preferences. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 9.—(1) The care and treatment of service users must— (a) be appropriate, (b) meet their needs, and […]

The CQC’s fundamental standards can be found on their website.

Registered managers guidance will be available soon. Helpful documents and links Complying with the regulations The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2015 Disclosure and Barring Service check guidance Guide to the application process for new registered managers

Download the LMC presentation on hot topics for the CQC inspection here. Download the LMC presentation on CQC inspection changes for 2019 here.

Download the LMC presentation on preparing for your 30 minute CQC presentation here. Helpful documents and links CQC ‘Nigel’s Surgery – full list of tips and mythbusters by issue number (June 2018) How CQC monitors, inspects and regulates NHS GP practices (March 2018) What CQC is looking for in relation to safeguarding – common themes […]

Download the LMC presentation on the fit person interview here. Helpful documents and links The Care Quality Commission (Registration) Regulations 2009 Guide to the application process for new registered managers HSCA 2008 (Regulated Activities) Regulations 2014, Regulation 4 The Health and Social Care Act 2008 The Health and Social Care Act 2008 (regulated Activities) Regulations […]

This template letter explains that a GP note is not required to administer over-the-counter medications to children in a school setting.