Safe working pack
Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.
Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.
This supports practices in developing risk mitigation measures, responding to incidents and taking the appropriate steps following an incident.
Dealing with a complainant can be challenging enough, but it can become even more so when the complainant becomes vexatious.
Patients who are over 28 weeks pregnant but less than 37 weeks (32 weeks for twins) may need a letter to fly.
On 20 June 2019 we updated our PCN Model Schedules, which are designed to assist London practices in filling out the PCN schedules, as required to progress their PCN application. The new GP Contract was announced at the end of January 2019, having been agreed between the BMA’s GPC and NHS England. For your practice it means that the Contract […]
Patients often contact their GP because they have a dental problem. GPs are not able to fully assess and treat dental problems.
Download the LMC presentation on triggers here.
You must have care or treatment that is tailored to you and meets your needs and preferences. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 9.—(1) The care and treatment of service users must— (a) be appropriate, (b) meet their needs, and […]
The CQC’s fundamental standards can be found on their website.
Registered managers guidance will be available soon. Helpful documents and links Complying with the regulations The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2015 Disclosure and Barring Service check guidance Guide to the application process for new registered managers
Download the LMC presentation on hot topics for the CQC inspection here. Download the LMC presentation on CQC inspection changes for 2019 here.
Download the LMC presentation on preparing for your 30 minute CQC presentation here. Helpful documents and links CQC ‘Nigel’s Surgery – full list of tips and mythbusters by issue number (June 2018) How CQC monitors, inspects and regulates NHS GP practices (March 2018) What CQC is looking for in relation to safeguarding – common themes […]