Londonwide LMCs

Target audience:	All non-clinical staff e.g. admin staff, receptionists, practice managers, medical secretaries, GPAs, dispensers, care navigators etc. For non-clinical staff especially, the training aims to boost confidence in the duties of a medical chaperone and to dispel any apprehension about taking on the chaperoning role in the clinical setting. Clinical staff who may require the use of chaperones; GPs, Nurses, HCSWs, PAs, Paramedics, Clinical Pharmacists etc. For clinical staff the training provides information regarding their responsibilities in the offering and use of chaperones as well as useful updates on national guidance and legislation relevant to chaperoning such as raising concerns and safeguarding.
Time:	Registration: 12:45 Start: 13:00 End: 16:00 (including a short comfort break). Allow 15 minutes before the start of the session for registration and AV equipment check
Delivery mode:	Zoom Due to this course being mandatory for Medical Chaperones, delegates must have functioning audio and video to ensure full attendance and participation in the course. In exceptional circumstances, when no audio or video is available, attendance on the course will be confirmed by continued participation in the Zoom chat function. Certificates will not be issued if full attendance/participation has not been confirmed.
Cost:	£95 per delegate (inclusive of VAT) for attendees from Londonwide practices £120 per delegate (inclusive of VAT) for attendees from practices from other areas
Overview:	This interactive half day workshop is aimed at all clinical and non-clinical staff working in healthcare where they may be required to act as a chaperone or to make use of chaperones
Aims:	The workshop meets the training recommendations outlined in the Model Chaperone Framework – Guidance on the role and effective use of chaperones in primary and community care settings (NHS Clinical Governance Support Team 2005). All aspects of chaperoning are covered in this workshop, including patients’ rights, consent, raising concerns, the roles and responsibilities of a chaperone and also the responsibilities regarding chaperones for those conducting intimate examinations.
Learning outcomes	At the end of this workshop the course delegates will have the resources to be able to: Understand what is meant by the term chaperone Identify when a chaperone may be required Understand what an intimate examination is Understand what rights the patient has Understand the role and responsibilities of the chaperone Identify how to raise concerns Identify the next steps in becoming a competent chaperone
Format:	Interactive PowerPoint presentation with group work, video scenarios, and further written scenarios for discussion. Electronic handouts of the slide presentation are provided in advance of the course along with: A sample Chaperone Policy Chaperone Competence Assessment documentation Chaperone Good Practice poster for delegates to display in staff areas at work.
Presenter:	Hilary Andrews, BSc (Hons) RGN, Director and Nursing Adviser, HAT Training Alison Bingley, BSc (Hons) Physiology with Pharmacology, Associate Trainer, HAT Training (29 years training experience)

If you are interested in other training, the full range that can be provided is detailed in this brochure.